Catering General Information

CATERING ENQUIRIES

Catering Department
Direct: 587-349-8100
Main Telephone: 403-228-3885 ext. 8100
Toll Free: 1-866-228-3885 ext. 8100
Fax: 403-245-8188
Email: catering@ranchmensclub.com

Alex Hadikin
Catering Manager
Direct: 587-349-8106
Main Telephone: 403-228-3885 ext. 8106
Toll Free: 1-866-228-3885 ext. 8106
Fax: 403-245-8188
Email: alex@ranchmensclub.com

HOURS OF OPERATION

Entrance doors to the Club open daily from 7:00am – 11:00pm, Monday to Saturday. Dependent on certain parameters, private functions may be booked on Sundays and statutory holidays; please contact the Catering Department for further information. Hours beyond the stated times are dependent upon the needs of the group and must be confirmed with the Catering Department as part of the catering contract details. Note that any extensions to normal business hours cannot exceed those hours as set out by AGLC (Alberta Gaming and Liquor Commission). 

Click here for Full details about the Club's hours, location & parking


MENU SELECTION

The items presented are offered as a guideline - gourmet and specialty menus may also be custom-designed to meet your specific needs. Should your preference not appear on the menus provided, please contact:

Catering Department, 587-349-8100, catering@ranchmensclub.com
Senior Catering Coordinator, Alex Hadikin, 587-349-8106, alex@ranchmensclub.com

Customized menus can be created by Executive Chef Kenneth Titcomb for your event. Should you wish to meet with Chef Kenneth, please first contact the Catering Department to make a booking and set an appointment.


GUARANTEE POLICY

The kitchen requires that your provide your menu selection 7 days prior to the function with an updated guest count.

The final guaranteed number of guests is required 2 business days prior to the function; once received, this number is not subject to reduction. If no guarantee is provided, the billing will be for the number of persons for whom the function was originally booked, or the actual number served, whichever is greater.

Please note that for last minute increases over the guarantee, the Club may not be able to serve the same meal as selected for the guaranteed group.


SUBSTITUTIONS

Should a dietary or medical substitution be required, these can be arranged at least 2 business days prior to your event at no extra charge. Please ensure a method of identifying which person is having which entrée is coordinated ahead of time with the Catering Department. If you are unable to provide us with these numbers in advance, a premium charge of $3 per person, per course will be added to the menu price.


OUTSIDE FOOD & BEVERAGE

For health and safety reasons, all food served at the Club is to be provided by The Ranchmen’s Club. No outside food or beverage is allowed on the premises with the exception of celebration cakes and wines which must be served by our staff and are subject to a plating free and/or corkage fee per bottle.

PRICING

All prices are subject to 18% service charge and 5% Goods and Service Tax; tax is charged on gratuities as per tax law. All funds from the service charge are pooled and distributed to employees according to Club policy. Menu prices and service charges are subject to change without notice to reflect current market conditions.


PRIVATE ROOMS

The Club reserves the right to relocate groups from their designated room, at any time without notice, in order to provide maximum efficiencies and for the comfort of all attendees. The Club reserves the right to charge a service fee for set-up of function rooms with extraordinary requirements.


CANCELLATION POLICY

To Members of The Ranchmen’s Club:

Any bookings cancellations made within a week prior to the booking date, may result in a cancellation fee, the amount of which will be set by the Club on a case by case basis.

To Reciprocal Members and Sponsored Guests:

If the room is cancelled within two weeks of the booking and we are unable to resell the space, half of the food and beverage minimum will be charged as a cancellation fee and is subject to GST.

If the room is cancelled within one week of the booking, the full food and beverage minimum will be charged as a cancellation fee and is subject to GST.


BOXES, SHIPPING & STORAGE

The Ranchmen’s Club is pleased to receive and assist in the handling of boxes and packages. Due to the limited storage space we can only accept shipments within 2 business days prior to the event. Please coordinate the pickup of items immediately following your event as the Club is not responsible for damage to, or loss of, any articles left on the premises after an event. All deliveries must be properly labeled with the form provided by the Catering Department.


DRESS CODE

The Ranchmen's Club dress code reflects tradition and professionalism - All areas of the Club require Business Casual attire as a minimum. The Committee of Management thanks all members and visitors to the Club for their cooperation in respecting the Ranchmen's Club dress code. The General Manager, or the most senior staff person on duty at the time, has the authority to determine what is appropriate and may be left with no alternative but to refuse entry into the Clubhouse.

Click here for full details of The Ranchmen`s Club Dress Code policy


CELL PHONES, TABLETS & LAPTOP COMPUTERS

It is up to the coordinator of each private function group to determine what is allowed with respect to personal electronic equipment being used within the private room.

Once out of the private room, or in the Club’s dining rooms and lounges, Club rules apply:

Cell phones and hand-held electronic devices should be muted when entering the Club or set on vibrate. Ringing of cell phones and/or talking on cell phones in the Club’s lounges or dining rooms is not permitted (unless these rooms are being used for private functions). PDAs and electronic tablets may be used discreetly. Cell phones may be used in the small telephone rooms strategically located on each floor. These telephone rooms are also equipped with a regular telephone, suitable for local calls. Laptop computers, tape recorders, cameras, or briefcases are not allowed in the Club’s lounges or dining rooms (unless these rooms are being used for private functions).

Club staff will be pleased to direct you to an appropriate space for you or your guests to have a conversation.


OUTSIDE SUPPLIERS & DELIVERIES

The Catering Department is pleased to assist with all corporate and personal event planning. Let us be your one-stop-shop for all extraordinary items including, but not limited to: floral arrangements, specialty linens, decor items, special audio visual equipment, etc.

When shipping supplies to the Club in advance of your function, please ensure the Catering Department is aware of the date and time of arrival. Items will be placed in your function room on the day of your function.

Any entertainment and AV load-in times must also be coordinated, in advance, with the Catering Department.


SOCAN FEES:

All live and taped entertainment/music is subject to Re:Sound and SOCAN (Society of Composers, Authors, and Music Publishers of Canada) fees and is charged at the prevailing rates; please consult with the Catering Department for the fees that apply to your specific event.